Service Providers
The companies that handle data on SoundPrint's behalf, and what each one receives.
Effective October 31, 2026 Last modified October 31, 2026
SoundPrint uses a small number of other companies to run the app and the website. They handle data on our behalf, only for the purposes described here, and they are not permitted to use it for their own purposes.
This page forms part of the SoundPrint Privacy Policy. We keep it separate so that we can tell you which companies we currently use without having to amend the Privacy Policy every time one of them changes.
Who We Use and What They Receive
| Category | Provider | What it receives |
|---|---|---|
| Hosting | Heroku | Everything sent to SoundPrint, in transit and at rest |
| Cloud storage | AWS S3 | Uploaded files, including SoundCheck audio recordings |
| Analytics — app | Google Firebase Analytics | App usage events and an app instance identifier |
| Analytics — website | Google Analytics | Website usage, via cookies |
| Crash and error reporting | Bugsnag and Google Firebase Crashlytics | Crash and error reports, including device and app version |
| Push notifications | OneSignal, moving to Google Firebase Cloud Messaging | A push token for the device |
| Email — account and support | Mailgun | Your email address and the message |
| Email — newsletter | Mailchimp, moving to Brevo | Your email address, if you subscribed |
| Venue data | Foursquare Places and Google Places | Search terms and approximate location when you search for or tag a venue |
Where a category says moving to, older versions of the app may continue to use the first provider until they are updated.
How This Page Changes
We update this page when we add, remove or replace a provider. Because the page forms part of the Privacy Policy, a change here is a change to the Privacy Policy, and the Last Modified date above tells you when it last changed.
Questions
Email us at privacy@soundprint.co.
See also: Privacy Policy · Terms & Conditions · SoundCheck Audio Consent